43 Call Center Representative Jobs in New York, NY
Connexa Worx is Hiring a Call Center Representative Near New York, NY
Pay:
$16.50 - $26.00 per hour
Job:
Full time
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and live chat
- Accurately enter customer information into the system
- Identify and escalate priority issues as required
- Resolve customer complaints by identifying the cause of the problem and offering appropriate solutions
- Maintain a high level of professionalism and customer service orientation with all interactions
- Stay updated on new products, services, and policies to effectively address customer questions and concerns
- High school diploma or equivalent
- Previous experience in a call center or customer service role preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask and navigate multiple systems simultaneously
- Proficient in using computer applications and systems
- Ability to remain calm and professional in stressful situations
- 401(k) Matching
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Employee Discount
- Flexible Schedule
Job Summary
Full Time
$52k-65k (estimate)
04/30/2024
05/15/2024
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
