Summary

Growing automotive group with 12 dealership locations throughout the tri-state area seeks a General Sales Manager for its expanding sales management team. The GSM is responsible for customer retention and profitability in the new- and used-vehicle profit centers. The GSM also fulfills responsibilities primarily through effective personnel management, inventory management, knowledge of market potential, established performance standards and a keen awareness of each department's key performance indicators. Passenger vehicle and light/medium duty truck experience a plus.

Essential Duties

· Hires, trains, supervises and monitors the performance of the new and used vehicle department managers and support staff.

· Participates in the preparation of the dealership forecasts by projecting unit sales, gross profits, expenses, and operating profits for the new and used sales departments.

· Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and overall operating profit.

· Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems.

· Provides feedback annually to new and used vehicle department personnel during career development sessions.

· Works with dealer and general manager to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly.

· Establishes standards for displaying, merchandising, and maintaining new and used vehicles.

· Establishes procedures for quick disposal of over-aged vehicles.

· Issues all demonstrators and ensures that appropriate dealership records are maintained.

· Checks the condition of all demonstrators monthly.

· Audits repair orders for used vehicles as needed to ensure prompt reconditioning.

· Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.

· Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.

· Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet etc.).

· Approves all sales incentives in writing before submitting to the office.

· Addresses customer complaints to ensure high level of customer satisfaction.

· Creates systems that ensure ongoing sales training, including weekly sales meetings.

· Audits all appraisals of trade-in vehicles. Attends auction as required and necessary.

· Reviews and initials all deals before they are posted.

· Desking and after-sales experience required.

· Facilitates new-vehicle pre-delivery with the service manager.

· Makes sure facility is secure, well lit, and professional in appearance.

· Maintains a professional appearance.

· Attends/runs manager meetings as requested.

· Other tasks as assigned.

Essential Requirements

· Sales management experience within a manufacturer dealership environment.

· Maintain the profitability of the department while exceeding customer satisfaction expectations

· Experience motivating and coaching an automotive sales team

· Deep understanding of new and PO vehicle sales operations

We offer tremendous growth and a comprehensive benefits package including:

• Paid Time Off
• Medical
• Dental
• Vision
• Life Insurance
• Paid Holidays
• Free tuition
• Continuous Professional Growth and Development

Job Type: Part-time

Ability to Relocate:

• New Jersey: Relocate before starting work (Required)

Work Location: In person