Job Overview:

We are seeking to hire someone with administrative / office experience to work for an office in a HUD subsidized building.

We are offering paid training to become a HUD Certified Occupancy Specialist:

We will invest in you through a thorough training process that will allow the ideal candidate to use their administrative skills and obtain success in the subsidized multi-family industry.

The ideal candidate will provide exceptional administrative support, communication skills, and high quality tenant relations.

Responsibilities (upon training completion):

- Maintain tenant files to HUD standards by conducting annual and interim recertifications

- Audit tenant incomes through EIV system, update master file, and reconcile as necessary

- Maintain and grow apartment waitlist

- Show, accept applications, sign leases, and conduct move-ins for vacant units

- Accept and deposit rental payments

- Document maintenance requests

- Manage calendars, schedule appointments, and coordinate meetings
- Greet and assist visitors in a professional manner
- Answer and direct phone calls using multi-line phone systems
- Perform general office duties such as filing, copying, and data entry
- Provide administrative support to staff as needed
- Assist with proofreading documents for accuracy
- Handle customer inquiries and provide excellent customer support

Skills:

The ideal candidate should possess the following skills:

- Experience in calendar management and office administration
- Previous property management experience is a plus
- Strong customer service skills with the ability to interact professionally with clients
- Proficient in proofreading and attention to detail
- Familiarity with phone systems and handling multiple lines
- Ability to assist as a personal assistant when needed
- Computer literacy with proficiency in MS Office Suite

An honest hard-working work ethic is required.

This position offers the opportunity to work in a dynamic environment where your organizational skills and communication abilities will be valued. If you meet the requirements and are looking for a rewarding administrative role, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: $19.00 - $23.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Paid time off
• Professional development assistance

Language:

• Spanish (Preferred)

Ability to Commute:

• Springfield, MA (Required)

Ability to Relocate:

• Springfield, MA: Relocate before starting work (Required)

Work Location: In person