292 Sr. Account Manager Jobs in Cincinnati, OH
Claritas is Hiring a Sr. Account Manager Near Cincinnati, OH
Job Details
Description
Position Summary
The Senior Account Manager is responsible for managing the post sales process, focusing on servicing the growing client base, ensuring the overall success and satisfaction clients get from working with us. In addition, the Senior Account Manager is responsible for driving overall revenue from their allocated client base by inspiring increased platform usage and introducing new business opportunities.
Primary Responsibilities
- Manage the post-sales experience for each allocated client, focusing on exceeding expectations and maintaining a high degree of customer satisfaction
- Support the current team of Account Managers and Technical Solutions Managers to support the needs of the growing business
- Challenge and suggest improvements to the appropriate internal processes as well as provide relative product feedback to ensure Claritas is constantly striving to enhance overall customer satisfaction
- Expand Claritas’ revenue through cross-sell and upsell activities
- Influence the future lifetime value of each client through higher production adoption, increased customer satisfaction, and monitoring the overall value each client realizes from our services
Qualifications
Skills, Education and Experience
Required:
- Bachelor’s degree
- 4 years of enterprise account management or customer service experience
- Excellent verbal and written communication skills, including strong presentation skills
- Proficient in Microsoft Office Suite
- Strong empathy for customers and passion for revenue growth
- Excellent collaborative and influencing skills
- Desire to work in a team environment
- Excellent organizational skills with high degree of attention to detail
- Excellent ability to manage multiple projects and meet deadlines
Highly preferred:
- Relevant experience in digital advertising and/or enterprise SaaS technology
Job Summary
Other
Business Services
$87k-120k (estimate)
03/31/2024
05/29/2024
claritas.com
CINCINNATI, OH
200 - 500
1971
MIKE NAZZARO
$200M - $500M
Business Services
Related Companies
About Claritas
We help companies KNOW MORE about their best prospects and customers, the best ways to reach them, and how to improve their marketing campaigns while they are in-market. We do this by offering a full circle of data-driven intelligence. The Claritas Identity Graph is the engine behind the intelligence.
The job skills required for Sr. Account Manager include Presentation, Customer Service, Account Management, Futures, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Sr. Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sr. Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sr. Account Manager positions, which can be used as a reference in future career path planning. As a Sr. Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sr. Account Manager. You can explore the career advancement for a Sr. Account Manager below and select your interested title to get hiring information.
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