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Client account manager
Jobs for Humanity Cincinnati, OH
$88k-119k (estimate)
Full Time 2 Weeks Ago
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Jobs for Humanity is Hiring a Client account manager Near Cincinnati, OH

Job Description

Position Type : Full time

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage : Job Description

Job Description

Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team :

Our team manages relationships for a strategic third-party client. We handle their merchant servicing for a select portfolio of customers.

Will need to be able to work late shift of 10am-7pm 2-3 times a month.

What you will be doing :

  • You will be using your customer service / account management experience to deliver an exceptional customer experience for the select portfolio of customers managed.
  • Answer low-volume incoming calls from our main 800 line Mon-Fri.
  • Ability to multitask between managed and unmanaged portfolios
  • Ability to meet SLAs and stay on top of assigned requests.
  • Host conference calls with assigned clients as needed.
  • Educate our clients on how to use our system.
  • Work on side projects or tasks assigned by leadership team

What you bring :

  • Exceptional customer service experience
  • Ability to analyze problems and produce a range of options to arrive at preferred solution.
  • Ability to communicate effectively in a variety of written and verbal formats with a wide range of people; external individuals, organizations and agencies
  • Experience in implementation of work streams to deliver commercial solutions
  • Experience of working with senior management
  • Strong understanding of payment processing.

Added bonus if you have :

  • Expert user of Microsoft Project, Visio and Office
  • Strong client presentation skills
  • Ability to analyze problems and produce a range of options, culminating in a preferred solution

What we offer you :

  • A broad range of professional education and personal development possibilities FIS is your final career step!
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • Time to support charities and give back in your community
  • A fantastic range of benefits designed to help support your lifestyle and wellbeing
  • Great work spaces with dedicated and motivated colleagues

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer : In developing this job description care was taken to include all competencies needed to successfully perform in this position.

However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.

All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Last updated : 2024-04-27

Job Summary

JOB TYPE

Full Time

SALARY

$88k-119k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/11/2024

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The job skills required for Client account manager include Presentation, Customer Service, Account Management, Leadership, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Client account manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client account manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client account manager positions, which can be used as a reference in future career path planning. As a Client account manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client account manager. You can explore the career advancement for a Client account manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Account Manager job description and responsibilities

They are usually assigned to essential clients or corporate accounts.

02/21/2022: Canton, OH

They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved.

03/12/2022: Burlington, VT

Monitoring budgets, spending and revenue, and explaining cost factors to clients are also part of the gig.

03/24/2022: Nashville, TN

Ensure a smooth handoff to account management and continue nurturing customer relationships with account maps.

02/18/2022: Atlanta, GA

An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.

03/20/2022: Monroe, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Account Manager jobs

Companies use account managers to ensure that customers feel that their needs are being met.

02/18/2022: Lafayette, LA

The account manager would frequently serve as a combination of a salesperson, customer service representative, technical specialist, and financial advisor.

04/28/2022: Vineland, NJ

An account manager’s success depends on how good they are at networking, and building and sustaining relationships.

04/10/2022: Muskegon, MI

By mapping out the onboarding process, management workflows, and communication calendar, account managers can streamline the client success process.

03/10/2022: Huntington, NY

Whether working with outbound leads or existing customers, account managers are constantly building relationships, providing value, and above all, listening.

04/25/2022: Everett, WA

Step 3: View the best colleges and universities for Client Account Manager.

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