Are you a friendly, outgoing person with great customer service and phone skills?

We are seeking new team members who will provide amazing customer service to our clients who are looking to create healthier homes for their families. You will get to spend the majority of your time on the phones talking to awesome people to schedule their in home experience with the best carpet cleaning company in the world.

Responsibilities:

• Schedule appointments and estimates
• Handle customer inquiries and complaints
• Provide information about the products and services
• Follow up on customer service experience
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Motivated and helpful personality
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Reliable and a quick learner

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person