20 Desktop Support Technician Jobs in Austin, TX
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Century Consulting Services LLC is Hiring a Desktop Support Technician Near Austin, TX
About Century Consulting Services
Century Consulting Services has been a trusted name in the financial industry for over a decade. Since our establishment, we've dedicated ourselves to helping clients navigate the complexities of finance and take control of their financial futures. Our mission is simple yet profound: to empower individuals with the knowledge and tools they need to achieve financial freedom.
About the Desktop Support Technician Position
We are seeking a skilled and personable Desktop Support Technician to join our IT team at our Austin, TX location. The ideal candidate will be responsible for providing technical assistance and support to our employees, ensuring smooth operation of computer systems and equipment. An excellent Desktop Support Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer service oriented.
Please note that this is M-F on-site schedule in Austin, TX.
Desktop Support Technician Responsibilities
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Provide technical support to end-users, resolving hardware, software, and network issues in a timely manner
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Install, configure, and maintain desktop hardware and software systems.
Complete remote troubleshooting through diagnostic techniques and pertinent questions
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Discover the best solution based on the issue and details provided by customers
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Collaborate with IT team members to troubleshoot and resolve complex technical problems.
Maintain accurate documentation of support activities and procedures by providing detailed information on IT requests
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Record events and problems and their resolution in logs
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Follow-up and update customer status and information
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Deliver training and support to end-users on technology-related topics
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Identify and suggest possible improvements to procedures
IT Help Desk Technician Requirements
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2-4 years experience as a Desktop Support Technician
Tech savvy with working knowledge of office automation products, databases, computer systems, mobile devices, and other tech products
Strong troubleshooting, analytical, and problem-solving skills.
Impeccable attention to detail
Organized and Task Oriented
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Ability to diagnose and solve basic technical issues
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Excellent communication skills
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Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science or relevant field
Job Summary
Full Time
Business Services
$52k-67k (estimate)
03/24/2024
04/16/2024
centuryconsultingservices.com
MANHATTAN, NY
25 - 50
2013
Private
<$5M
Business Services
Related Companies
The job skills required for Desktop Support Technician include Troubleshooting, Customer Service, Desktop Support, Technical Support, Problem Solving, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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