215 Bilingual Customer Service Representative Jobs in Houston, TX
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CenterPoint Energy is Hiring a Bilingual Customer Service Representative Near Houston, TX
Be a Part of the CenterPoint Energy Team as a
Bi-Lingual Call Center Associate – Houston, TX
CenterPoint Energy is hiring Bi-Lingual Customer Service Representatives (CSRs) for our call center operations in Houston, TX. We are looking for YOU to be a part of our call center team!Our call center agents are the backbone of our business. When customers call us, CSRs answer the phone, answer questions, solve problems, and get people happily on their way. You'll also use your customer service and sales skills to help customers discover the products they need, and even help them complete the sale.At CenterPoint, we offer excellent benefits and incentives. You’ll be eligible to receive bonuses and incentives. Plus, CenterPoint Energy offers medical/dental benefits, 401k, pension plan, tuition reimbursement, professional development, a competitive hourly pay wage, and career advancement.What you will be doing
- Respond to questions relating to customer service inquiries with a focus on first call resolution.
- Resolve customer complaints regarding purchases and installations to ensure customer satisfaction.
- Resolve billing inquiries, perform account adjustments, negotiate payment arrangements and deposit amounts
- Stick to your schedule, show up for work on time, and get engaged with our company's culture and activities.
What you bring
- Have a minimum of two (2) years customer interaction experience.
- Be fluent in English and Spanish.
- Have flexibility in your schedule, which allows you to plan your day for maximum success.
- Have a naturally positive attitude with demonstrated strong verbal and written communication skills. Communication is the key to our business at all levels.
- Commit to a PAID training schedule where we give you the tools to be successful.
- Able to work rotating shifts to provide coverage twenty-four hours per day, seven days per week.
Be a Part of the CenterPoint Energy Team as a
Bi-Lingual Call Center Associate – Houston, TX
CenterPoint Energy is hiring Bi-Lingual Customer Service Representatives (CSRs) for our call center operations in Houston, TX. We are looking for YOU to be a part of our call center team!Our call center agents are the backbone of our business. When customers call us, CSRs answer the phone, answer questions, solve problems, and get people happily on their way. You'll also use your customer service and sales skills to help customers discover the products they need, and even help them complete the sale.At CenterPoint, we offer excellent benefits and incentives. You’ll be eligible to receive bonuses and incentives. Plus, CenterPoint Energy offers medical/dental benefits, 401k, pension plan, tuition reimbursement, professional development, a competitive hourly pay wage, and career advancement.What you will be doing
- Respond to questions relating to customer service inquiries with a focus on first call resolution.
- Resolve customer complaints regarding purchases and installations to ensure customer satisfaction.
- Resolve billing inquiries, perform account adjustments, negotiate payment arrangements and deposit amounts
- Stick to your schedule, show up for work on time, and get engaged with our company's culture and activities.
What you bring
- Have a minimum of two (2) years customer interaction experience.
- Be fluent in English and Spanish.
- Have flexibility in your schedule, which allows you to plan your day for maximum success.
- Have a naturally positive attitude with demonstrated strong verbal and written communication skills. Communication is the key to our business at all levels.
- Commit to a PAID training schedule where we give you the tools to be successful.
- Able to work rotating shifts to provide coverage twenty-four hours per day, seven days per week.
CenterPoint Energy is an Equal Opportunity Employer looking to employ and advance in employment qualified minorities, females, people with disabilities, and veterans.
Job Summary
Full Time
Utilities
$42k-52k (estimate)
05/01/2023
04/02/2024
centerpointenergy.com
HOUSTON, TX
7,500 - 15,000
2001
DAVID J LESAR
$5B - $10B
Utilities
Related Companies
About CenterPoint Energy
Center Point Surveying is a civil engineering company based out of RURAL ROUTE 63 BOX 39, Pettigrew, Arkansas, United States.
The job skills required for Bilingual Customer Service Representative include Customer Service, Call Center, CSR, Billing, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
01/04/2022: Bismarck, ND
Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
02/19/2022: Dayton, OH
Enrolling new customers, offering new products and services to existing customers.
12/29/2021: New Orleans, LA
A representative needs to build rapport with customers to secure sales or create a substantial client base.
01/07/2022: Providence, RI
Monitoring call and mail histories to ensure that all customers have been assisted.
02/11/2022: Fort Worth, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
12/17/2021: Topeka, KS
Respond to customer service complaints before they happen.
12/25/2021: Saint Cloud, MN
Minimum of one year customer service or related experience.
01/14/2022: Davenport, IA
They help customers with their queries and complaints.
02/13/2022: Wichita Falls, TX
Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
02/24/2022: Salt Lake City, UT
Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
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