Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

Join the Quality and Compliance team as a PSA Compliance Manager. The PSA Compliance Manager is a member of the Quality and Compliance team and is responsible for the agency-wide quality and compliance activities. This position works to promote quality services to clients and ensures employees follow the rules and regulations of various agency policies and procedures, funder requirements, accreditation standards, and codes of conduct. This position will primarily support Child Welfare type programs St. Michael’s Home for Children and supervise St. Jerome Emiliani Homes for Children. This position will have an emphasis of Prevention of Sexual Abuse. This position works closely with Directors, Vice Presidents, Legal Counsel, and other departments to maintain agency compliance with federal, state, local, and private guidelines.

The Expertise We're Looking For

• Bachelor’s degree in Social Work or related field

• Three years of experience at a non-profit, social services agency, or child welfare related agency.

• Valid Texas Driver’s License

The Skills and Assets You Bring, and More

• You have effective written and oral communication skills.

• You have the ability to listen effectively and to resolve issues and challenges.

• You have the ability to handle confidential information in an appropriate manner.

• You have the ability to develop and present training on compliance-related topics to a large and diverse staff.

• You have strong analytical, conceptual, problem-solving, and decision-making skills.

• You have advanced productivity software skills, including Microsoft SharePoint, Excel, PowerPoint, and Word.

What you Deliver

• You develop and implement program audit procedures to maintain the agency’s compliance with federal, state, local and private funders and with accreditation standards. Report audit results regularly collaborating for the status of reports, reviews, and investigations from various external authorities including but not limited to funding sources, accrediting organizations, and other external authorities. Reviews Incident Reports, requests clarifying information or follow-up from staff, categorizes incident and documents accordingly. Conducts focused reviews and investigations as assigned.

• You evaluate ongoing program compliance activities through activities such as client surveys. Collect and analyze relevant compliance and risk management information and communicate with agency staff, funders, and other stakeholders. Participates in agency Risk Management related committees and work groups as assigned. Coordinates work group and committee initiatives, and directly facilitates selected committees as assigned.

• You serve as the designated Catholic Charities Prevention of Sexual Abuse Compliance Manager. Coordinates and monitors agency efforts to implement and maintain agency compliance with regulatory requirements established by the Office of Refugee Resettlement and State mandated reporting requirements related to the prevention, detection, and response to incidents of sexual abuse, harassment, or exploitation of clients. Ensuring that all employees, contractors, and volunteers receive appropriate training. Works collaboratively with Human Resources and Volunteer Services to ensure all the above receive mandatory background checks. Ensures that all Shelter facilities have policies and procedures in place and continuously assess for risk. Promptly responds to all requests by ORR and State authorities and is accountable for all relevant compliance issues at agency facilities. Conducts Targeted Case Record Reviews or internal reviews as directed.

• You evaluate compliance training needs. Develop and conduct staff training on various compliance topics, such as ethical practice, contract review, records management, HIPAA privacy and security, confidentiality, logic model development and implementation, standardized case management, and incident reporting.

• You supervise Compliance Specialist related positions to ensure compliance coverage for assigned programs and provide guidance for program evaluation and compliance efforts. Ensure regular supervision and perform annual reviews with assigned staff.

• You perform other duties as assigned.

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Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.