STATEMENT OF THE JOB :

The Desk Crisis Counselor (DCC) is responsible for the overall safety and security of tenants. The Desk Crisis Counselor participates in the program goal of providing support for tenants through active engagement with tenants, especially during evening and weekend hours, and referral to appropriate program support services.

As the first person to greet all visitors to the building, the hospitality of the Desk Crisis Counselor represents the mission and professional work of Catholic Charities, Brooklyn & Queens.

• This is a Temporary / Hourly position*
• Respond to safety and security concerns identified by tenants or through direct observation (including medical and or behavioral emergencies) by calling the Residence Administrator, or emergency services as needed.
• Log all incidents and assist tenants in completing incident reporting forms as appropriate.
• Actively engage tenants in conversation in order to promote socialization and integration in the building and community.

QUALIFICATIONS :

• HS Diploma / GED preferred
• Bilingual Spanish / English; Russian / English; Chinese / English; Korean / English speaking preferred.

Last updated : 2024-04-24