5 hospitality jobs hotspot Jobs
Hospitality Jobs Hotspot is Hiring a Front Desk Clerk Near New York, NY
Responsibilities to include:
- Promptly and effectively handle guest complaints and requests
- Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures
- Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies
- Take reservation requests efficiently
- Answer switchboard in accordance with standards of proper telephone etiquette
- Block rooms and handle special requests
- Monitor room availability
- Keep lobby and desk area clean and presentable
- Have a thorough knowledge of emergency and security procedures
- Offer and properly handle requests for wake up calls
- Know how to clean guest rooms to standards
- Open and close shift make cash drops
- Ensure all credit cards, cash, and change fund are balanced throughout each shift
- Inform management of any guest or systems related complaints or problems
- Keep maintenance informed of all maintenance needs.
- Pass on guest lost and found inquiries to management or supervisors
- Be able to move luggage or packages weighing up to 40lbs
Job Summary
Full Time
$32k-42k (estimate)
04/28/2024
05/11/2024
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.
