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Front Desk Agent
New York, NY | Full Time
$33k-43k (estimate)
4 Months Ago
Rosewood Hotel Group
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Front Desk Agent
Front Desk Agent New York, NY
$33k-43k (estimate)
Full Time 4 Months Ago
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Front Desk Agent is Hiring a Front Desk Agent Near New York, NY

BEGIN YOUR ROSEWOOD JOURNEY
We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.
Rosewood Hotels and Resorts is looking for a Front Desk Agent. The Front Desk Agent is responsible for greeting and check-in/check-out hotel guests courteously and efficiently, process all payments according to established hotel requirements, make recommendations, advise and sell rooms and related services, provide information to any guest or visitor inquiry and bid farewell to guests.
Key Responsibilities
• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Act at all times in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Respond in courteous, professional and rapid manner in order to resolve all guest and associate concerns.
• Models the company’s culture, vision, mission and core values at all times.
• All other duties as required.
• Comply with quality assurance expectations and standards as directed by management (Forbes and LQA).
• Maintain confidentiality of guest information and pertinent hotel data.
Qualifications
• Bachelor’s degree or equivalent work experience.
• Minimum 1 year experience in a similar capacity for a luxury or ultra-luxury property.
• Strong command of both spoken and written English with fluency in other languages preferred.
• Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team.
• Detail oriented and hands on, being able to maintain an organization in a multi-tasking environment.
Hourly Rate: $30.6190
 Competitive Benefits
• Medical, dental, vision and retirement benefits
• Paid holidays
• We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.
Follow us on LinkedIn
https://www.linkedin.com/company/rosewood-hotels-&-resorts/
Instagram: @RosewoodHotels

Job Summary

JOB TYPE

Full Time

SALARY

$33k-43k (estimate)

POST DATE

12/31/2023

EXPIRATION DATE

04/02/2024

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The job skills required for Front Desk Agent include Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
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University of South Carolina--Upstate
New York University
CUNY--Queens College
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