238 Front Desk Agent Jobs in New York, NY
Rosewood Hotel Group is Hiring a Front Desk Agent Near New York, NY
**Job Details**
**Front Desk Agent - (17507)**
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Job Title Front Desk Agent Education Some College Coursework Completed Location The Carlyle, A Rosewood Hotel - NY, NY 10021 US (Primary)
Career Level Staff Category Front Office (FD, Concierge, GS, BD, PBX, Valet, GR, Door) Job Type Full-time Compensation Currency USD Travel 0 - 10% Job Description **BEGIN YOUR ROSEWOOD JOURNEY**
We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.
Rosewood Hotels and Resorts is looking for a Front Desk Agent. The Front Desk Agent is responsible for greeting and check-in/check-out hotel guests courteously and efficiently, process all payments according to established hotel requirements, make recommendations, advise and sell rooms and related services, provide information to any guest or visitor inquiry and bid farewell to guests.
**Key Responsibilities**
* Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
* Process all payment types such as room charges, cash, checks, debit, or credit.
* Act at all times in a courteous, safe and efficient manner, in accordance with the hotels policies and procedures, ensuring that a high level of service is maintained.
* Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
* Respond in courteous, professional and rapid manner in order to resolve all guest and associate concerns.
* Models the companys culture, vision, mission and core values at all times.
* Comply with quality assurance expectations and standards as directed by management (Forbes and LQA).
* Maintain confidentiality of guest information and pertinent hotel data.
**ABOUT THE CARLYLE, A ROSEWOOD HOTEL**
Built in 1930, The Carlyle, A Rosewood Hotel is a New York City luxury hotel that exudes charm and elegance. For generations, it has been the home away from home for world leaders, celebrities and sophisticated travelers. Guests discover remarkable privacy, luxury and impeccable service from this award-winning property. The Carlyle has consistently been recognized as one of the top hotels to stay by the worlds leading publications, travel magazines and consumer organizations.
**ABOUT ROSEWOOD HOTEL GROUP**
Rosewood Hotel Group, one of the worlds leading hotel companies, encompasses three brands: Rosewood Hotels & Resorts, New World Hotels & Resorts and KHOS. Its combined portfolio consists more than 40 hotels in 19 countries. Known for distinctive, refined service in cultures throughout the worlds. We want to be progressive in our service yet remain timeless. Whether you work with us to stay with us, Rosewood Hotel Group creates enduring relationships in engaging environments.
The groups foundation is its commitment to Relationship Hospitality a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.
**Competitive Benefits**
* Medical, dental, vision and retirement benefits
* Paid holidays
* We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.
**Follow us on LinkedIn**
**Instagram: @RosewoodHotels**
#L1-GDESINTONIO
Job Requirements
* Bachelors degree or equivalent work experience.
* Minimum 1 year experience in a similar capacity for a luxury or ultra-luxury property.
* Strong command of both spoken and written English with fluency in other languages preferred.
* Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team.
* Detail oriented and hands on, being able to maintain an organization in a multi-tasking environment.
EEO-1 Code: 530
Job Summary
Full Time
$33k-44k (estimate)
05/03/2024
05/16/2024
rosewoodhotelgroup.com
DALLAS, TX
3,000 - 7,500
2016
RADHA ARORA
<$5M
Accommodations
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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
