We develop, build, own, and manage residential buildings in East Harlem and we currently have an open position for a Bilingual Front Desk Clerk.

Qualified candidates should be personable, punctual, professional, efficient, courteous, detail orientated, self-motivated, reliable, and excellent at multitasking.

This a full-time position, working Monday through Friday. The company provides competitive pay and excellent benefits.

Job Description

The Bilingual Front Desk Clerk is the first point of contact and is responsible for taking care of the reception area, maintain polite and courteous interaction with tenants and others either in person or through phone calls. They are also expected to handle some administrative activities including receiving rent payments, sorting rent statements, and organizing and stocking supplies. Success in this role is demonstrated by maintaining the cleanliness and quality of front desk activities.

Job Responsibilities and Duties

• Must be able to speak, read and write in Spanish.
• Manage the front area and other common space, attends to incoming telephone calls, and greets all visitors.
• Handle all voice mail and messages with respect to privacy and professionalism.
• Promptly and effectively deal with tenants concerns or issues and see all are met to satisfaction in timely manner.
• Receive in‐coming deliveries and prepares and arranges out‐going deliveries, distributes mail, and assures that deliveries that arrives to the office are properly distributed.
• Maintain the kitchen and serve as the point of contact for all office maintenance-related issues.
• Any other duties as assigned by the Manager.
• Will provide admin support to the accounting and human resources departments.

Requirements:

• 3-5 years of professional experience, or equivalent combination of education and experience
• Knowledge of office administration best practices
• Knowledge of MS Office (Word, Excel, and Outlook)
• Strong organizational skills, attention to detail, and the ability to multitask with ease.
• Strong written and verbal communication skills
• Ability to effectively interact with the staff at all levels within the organization.
• Ability to exercise discretion and maintain confidentiality in carrying out all responsibilities.

Interviews will be conducted in both Spanish & English to determine fluency in Spanish.

Employment is also contingent upon successful completion of a background check.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Microsoft Excel: 3 years (Required)
• Microsoft Word: 3 years (Required)
• Front desk: 2 years (Required)

Language:

• Spanish fluently (read, write, speak) (Required)

Work Location: In person