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Field service representative
CACI Washington, DC
$65k-81k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
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CACI is Hiring a Field service representative Near Washington, DC

Field Service Representative (Special Forces)

Job Category : Engineering and Technical Support

Time Type : Full time

Minimum Clearance Required to Start : Secret

Employee Type : Regular

Percentage of Travel Required : Up to 50%

Type of Travel : Continental US

CACI is seeking Field Service Representative (FSR) to maintain various PEO Soldier systems at Fort Wainwright, AK. Must have experience installing, repairing, troubleshooting electronic systems, as well as instructor experience to provide Programs of Instruction to military customers.

What You’ll Get to Do :

Collaborate with military customers to gain a full understanding of their operational needs and / or issue(s) to be resolved.

Effectively manage time to respond to service calls in a timely fashion.

Complete site surveys, system installations, troubleshooting procedures, and perform system operational checks.

Performs small scale (move, adds, or changes of client's) equipment as needed.

Provide classroom instruction and practical, hands-on instruction in operational environment.

Troubleshoot and resolve technical issues as they occur.

Provide basic system administration training to technical users.

You’ll Bring These Qualifications :

Requires an Active Secret Clearance

Must have prior military experience (Ranger Qualified or 18 Series)

Completed Military Instructor Course or equivalent

Must have civilian driver’s license

Associate degree (AA / AS) or equivalent experience and minimum 7 years of related work experience

Advanced knowledge of Firearms, Night Vision and Thermal equipment typically obtained through advanced education combined with experience

Must be able to travel from OCONUS home base to various training locations both OCONUS and CONUS.

Must work well within a team environment, have good interpersonal skills, and ability to work effectively with customers and OEM vendors (for example : vendors for sensor systems and vehicle platforms)

Physically able to deploy and conduct the physical actions necessary

Must be able to travel up to 50% (CONUS)

These Qualifications Would be Nice to Have :

Military Instructor Certified

What We Can Offer You :

  • We’ve been named a Best Place to Work by the Washington Post.
  • We offer competitive benefits and learning and development opportunities.
  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
  • For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview :

CACI is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities.

Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as;

healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is :

$61,600 - 129,300 USD

Last updated : 2024-03-10

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$65k-81k (estimate)

POST DATE

03/13/2024

EXPIRATION DATE

04/08/2024

WEBSITE

caci.com

HEADQUARTERS

ARLINGTON, VA

SIZE

15,000 - 50,000

FOUNDED

1962

TYPE

Private

CEO

JOHN S MENGUCCI

REVENUE

$5B - $10B

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Field service representative include Field Service, Troubleshooting, Repairing, Technical Support, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field service representative positions, which can be used as a reference in future career path planning. As a Field service representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service representative. You can explore the career advancement for a Field service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

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Review field services done with the customer before leaving to ensure 100% resolution.

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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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