93 Field Service Representative Jobs in Washington, DC
EHR Encore Health Resource is Hiring a Field Service Representative Near Washington, DC
We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.
Position Description:
Our Field Service Representatives experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for installing, updating, completing preventative maintenance and other services as needed for infusion pumps in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!
This is a 100% travel position in which you will be traveling on average 2-4 weeks at a time.
Responsibilities:
- Provide ongoing communication and customer support to on-site hospital staff.
- Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
- Conduct routine checks and records data from product tests after installation and configuration.
- Document and submit daily data while maintaining high standards of product support quality documentation.
- Full-time commitment requiring travel locally, regionally, and nationally; there is some potential for rare international travel assignments.
- Assignment-based schedule with 40 hours commitment per week and overtime as needed.
- Complete other duties at the discretion of management.
Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19.
Job Requirements:
- Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)
- Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
- Professional business acumen and effective communication skills required.
- Self-motivated individual who can work independently or collaboratively within a team, required.
- Strong time management and organizational skills to ensure on-time completion of project assignments.
- An active and unrestricted driver license, and a personal vehicle for local work-related assignments are both required.
- Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
- Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required.
- Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within 30 miles of major airport preferred. Weekly travel required.
Beneficial Qualifications:
- Background in biomedical, networking, military, or field-based technician roles
- Experience working in a technical role within a healthcare environment.
- Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
#LI-DNP
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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role is $30.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.Job Summary
Part Time
$64k-80k (estimate)
03/27/2024
05/26/2024
The job skills required for Field Service Representative include Field Service, Troubleshooting, Preventative Maintenance, Commitment, Microsoft Office, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
02/16/2022: Virginia Beach, VA
Client service representatives manage client relationships and provide customer support.
01/28/2022: Fairbanks, AK
Performs site visits with Service Partners, evaluates technical and professional performance.
12/24/2021: New Britain, CT
Prepare and maintain service related documentations.
01/30/2022: Cleveland, OH
Filed service representatives take customer questions, complaints, comments, and concerns.
12/26/2021: Lorain, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
02/24/2022: Melbourne, FL
Review field services done with the customer before leaving to ensure 100% resolution.
02/15/2022: Winston Salem, NC
Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
02/15/2022: Longview, TX
As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
03/06/2022: New Brunswick, NJ
Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
02/10/2022: Saint Cloud, MN
Step 3: View the best colleges and universities for Field Service Representative.
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