Manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are s ...atisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.More Show Less
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The Field Service Manager (FSM) is a fundamental contributor to the U.S. Service Operations (USSO) service delivery concept. The FSM serves as the local face and voice of Schneider Electric to our customers and our Field Service Representatives (FSRs) and reports to the Regional Service Director (RSD). The goal of USSO is to construct a Service organization that reflects the specific local needs of our customers and market, while retaining a cons...
About Us. INAMAX is a management consulting firm operating multiple gaming and retail companies across several states. We offer retailers the expertise needed to add or improve current terminal gaming operations, such as COAM, VLT, and VGT. We help our partners successfully manage risk while adding a highly profitable revenue stream and leveraging underutilized space. Position Summary. The Route Manager is responsible for overseeing the installat...
In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air. The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by rei...
KPI Field Service Managers are critical to the support and care of our customers. The Field Service Manager is a working manager and trainer, responsible for up to 8 Field Service Technicians of varying levels. In addition to that they are responsible for. Schedule compliance for PM contracts, Customer management for arranging site visits, some estimating with the LTS sales team, reporting for completed work orders with customers, reporting weekl...
Overview. You are. a leader who is dedicated to outstanding customer satisfaction and a coach who can convert observations from the field and from data analysis into improvements in training and customer experience. As a Field Service Manager and key member of the Western Region Management team, you manage the field service team and ensure a uniform, efficient delivery of industry-leading customer service. This role is based at our Western Region...
We’re looking for a Field Service Manager to oversee our industrial service operations for part of our service area. We send technicians into facilities throughout the country to perform preventive maintenance and repairs, and this role involves managing technicians and administrators to ensure smooth operations. Scope. The primary role is to supervise the field service technician group and their deployment on service projects. The Field Service ...
Satellites Unlimited, LLC is a leading service company in the DBS industry. With 15 office locations and over 400 employees, we are an exclusive Regional Service Provider for DISH Network in the states of AL, MS, and parts of FL, LA, GA, AR, TN and NC. We are an employee owned and operated organization that has consistently enjoyed success and performed at an extremely high level throughout our 28-year history. We provide various products and ser...
The Field Service Manager is responsible for coordinating all aspects of the installation projects between the customers, vendors and our company for multiple projects at once in teh assigned territory. Job Responsibilities. Coordinate installation project with customer. Approve and submit subcontractor invoices/draws for payment. Anticipate and resolve customer issues. Build and maintain constructive relationships with customers, sales, and admi...
Position Summary. Manage the global service activities for the company and provide a focal point for after sales activities, driving sustainable growth of related revenue streams. Maintain the technical skills and personnel to support the customer base for calibrations, repairs, training, parts, and technical support. Provide formal Voice of Customer (VOC) feedback back through the new product development process and quality systems teams. Job Re...
Job Description. Power a brighter future together. One that is safe. smart. and sustainable. As a Field Service Manager, you will support, measure, and develop Field Service Professionalsthrough leadership, training, and guidance. You will ensure your team of professionalsdeliver outstanding, world-class customer service. Support professionalsin resolving customer questions and concerns. Train professionalsin the effective promotion of Vivint pro...
Field Service Manager - Now Hiring. Location. Downers Grove, IL. Pay. $45K-$48K/year. The. Field Service Manager (FSM). supports the District Manager (DM) with afterhours support for the daily business functions. The FSM performs site inspections and ensures that post orders are being followed. They will provide support to employees and clients after business hours. The FSM will help the DM by making weekly schedule adjustments, payroll support...
Job Details. Job Location. Corpus Christi Tx - Corpus Christi, TX. Salary Range. Undisclosed. Description. About BearCom. . Largest Distributor of Wireless Voice, Data, and Video Solutions in North America. . 40 Years Industry-Leading Experience. . Partnerships with Motorola, JVC Kenwood, Avigilon, More. . 75 Branches Across North America. As a Field Service Manager, you will be responsible for overseeing of day-to-day operations in the Field Ser...