Core Responsibilities:
This role will be responsible for coordinating the adoption of technology solutions that supports company's overall objectives in alignment with business requirements. The role has oversight of and direct involvement in all technology tools, infrastructure, vendors, projects, and processes, serving business operations in all forms. This role may also be asked to manage technical vendor review, selection and management of hired resources. Conduct periodic review of operational practices, identify and recommend where technology tooling can improve efficiency, reduce risk and provide clarity in operational practice groups.

• Serve as technology leads to multi-aspect operational practice areas with a focus on identifying technology solutions that align with company strategy, drive operational efficiency and minimize risk
• Define and drive strategic and operational initiatives with on-time and on-budget results
• Report on key operational and substantive metrics that will better inform technology decision-making, including matter and work product analysis
• Provide tooling and methods of delivery for operational and compliance reporting functions including operational dashboards, key performance indicator tracking and technology spend
• Coordinate and/or manage security review of technology solutions and data handling practices with routine auditing
• In collaboration with security management groups, identify and implement tools to streamline new or existing practices, as well as coordinate design, rollout, and training for 3rd party and homegrown systems
• Conduct annual technology and implementation analysis leveraging all department stakeholders including budget management, vendor management, identification, selection and implementation of technology solutions based on company strategy and business priorities
• Assist with budget matters and optimizing technology use
• Bring a strong understanding of Cloud architecture solutions and implementation practices designed around the unique privacy, policy and regulatory needs of business operations
• Collaborate with cross-functional teams including security, real estate, administrative services, business development, regulatory, infrastructure, human resources, and any other business groups
• BA or BS degree or higher
• 8 plus years of technology experiences
• Excellent communications skills and the ability to influence stakeholders
• Demonstrated ability to independently move projects forward by gaining the support needed from others while working in a cross-functional role leveraging matrixed teams
• Proven track record of collaborating with diverse business groups (e.g., finance, operations, security...etc) to set objectives and produce meaningful results
• Excellent analytical, problem-solving, and communication skills
• Quick learner and good at communication, be patient and diligent, team player
• Adapt to the fast change of working atmosphere, able to work under pressure managing multiple deadlines