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Client Service Representative
$38k-47k (estimate)
Full Time | Insurance 3 Weeks Ago
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Brown & Brown Insurance is Hiring a Client Service Representative Near Charlotte, NC

Job Description

The primary job function of this position is to support the clerical and administrative process of the Broker’s book of business for both renewals and new business.

WHO YOU ARE:

You believe in working as a team and thrive in fun, collaborative environments. You have a client-focused attitude and value the importance of relationships, professionalism, and trust. You set goals high and aim higher. You have solid communication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures. You are a great listener and are not afraid to ask questions. You believe that learning is vital to success.

WHAT YOU’LL DO:

  • Completes and files documentation required for risk acceptance determination.
  • Verifies complete and proper coding.
  • Services the designated book of business as it relates to administration; including by not limited to, handling invoices and setting up files.
  • Confirms appropriate filings in accordance with applicable regulations.
  • Maintains compliance with Quality Control guidelines.
  • Performs other duties as assigned.

WHAT YOU’LL NEED:

  • High School Diploma/GED
  • One-year related experience and/or training in the customer or client services field; or equivalent combination of education and experience.
  • Proficient with MS Office
  • Exceptional telephone demeanor
  • Exceptional and professional written communication skills
  • Ability to maintain a high level of confidentiality

Job Type: Full-time

Pay: $19.32 - $23.27 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Vision insurance

Compensation package:

  • Employee stock purchase plan
  • Performance bonus
  • Stock options

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Relocate:

  • Charlotte, NC 28277: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$38k-47k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

04/22/2024

WEBSITE

bbinsurance.com

HEADQUARTERS

NORTH LITTLE ROCK, AR

SIZE

7,500 - 15,000

FOUNDED

1939

CEO

JIM BROWN

REVENUE

$1B - $3B

INDUSTRY

Insurance

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About Brown & Brown Insurance

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammatesnot e...mployees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work . Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industrys most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO. More
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The job skills required for Client Service Representative include Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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Step 3: View the best colleges and universities for Client Service Representative.

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