Responsibilities. Assist in managing the front office operations and ensure smooth daily operations. Handle phone systems, including answering calls, taking messages, and transferring calls to appropriate departments. Provide excellent guest relations by greeting and assisting guests with inquiries, requests, and complaints. Assist in managing guest check-in and check-out processes. Coordinate with other departments to ensure guest needs are met ...
Responsibilities. Prepare and serve alcoholic and non-alcoholic beverages to customers. Take customer orders and provide recommendations based on their preferences. Maintain a clean and organized bar area. Check identification to verify customers' age and ensure legal drinking age compliance. Handle cash transactions and process payments accurately. Monitor customer behavior and intervene as needed to maintain a safe and enjoyable atmosphere. Col...
Job Summary. We are seeking a detail-oriented Room Attendant to join our team. The ideal candidate will ensure a clean and inviting environment for our guests, contributing to exceptional guest experiences. Duties. Clean guest rooms and common areas following hotel standards. Change linens, make beds, and replace amenities. Vacuum carpets, dust furniture, and clean bathrooms. Restock room supplies as needed. Report any maintenance issues to the a...
We're looking for an active customer-focused team player with exceptional sales skills to be the next sales manager at our busy hotel. You'll be in charge of developing a sales and marketing plan that includes soliciting new and existing accounts to meet and exceed revenue targets via outside sales calls, on-site visits and sales tours, and community networking. This energetic leader will be able to enhance revenue by researching local market tre...
Server. Duties. Greet and seat guests in a friendly and professional manner. Take food and beverage orders accurately and promptly. Provide menu recommendations and answer questions about menu items. Upsell additional items, such as appetizers, desserts, or specialty drinks. Deliver food and beverages to tables in a timely manner. Ensure guest satisfaction by checking on tables regularly and addressing any concerns or issues. Process payments and...
Job Description. Job Description. The Holiday Inn Charlotte University Place is currently hiring a Food & Beverage Supervisor. If this sounds like a good fit for you, apply today. Responsibilities. To assist the Food & Beverage Manager in the supervision of all activities relating to the Food and Beverage department. To ensure client satisfaction while being able to lead and motivate his/her team to exceed the customer's expectations and maintain...