```Duties```
- Provide exceptional customer service to clients via phone, email, and chat
- Handle inbound and outbound calls to assist customers with inquiries, orders, and complaints
- Analyze customer needs and recommend appropriate products or services
- Process orders, returns, and exchanges accurately and efficiently
- Maintain accurate customer records and update information as needed
- Resolve customer issues in a timely and professional manner
- Collaborate with other departments to ensure customer satisfaction
- Perform data entry tasks to update customer information and track interactions

```Requirements```
- Previous experience in a customer service role is preferred
- Strong communication skills in English (multilingual abilities are a plus)
- Ability to effectively communicate with customers and provide excellent service
- Proficient in data entry and computer skills
- Sales experience is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Excellent problem-solving skills and ability to think on your feet
- Attention to detail and accuracy in handling customer information

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $600.00 per week

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person