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The Service Desk (SD) Team Members goal is to provide world class customer service to both members and guests, presenting a positive first impression of the club. The SD Team Member is the vital connection to our members and plays an important role in the companys brand promise of Making People Feel Comfortable and our core purpose of Changing Peoples Lives. The SD Team Member is the smile and face that greets our members and guests, makes them feel special and helps to make their day. The SDs natural friendliness and warmth can be felt over the phone, making members feel confident that Brick Bodies is the right place for them. The SD understands the importance of anticipating members needs and exceeding their expectations to help create raving fans. The SD is part of a team of many other departments and is under the supervision of the Service Desk Team Leader and Operations Manager.
Duties and accountabilities include but are not limited to:
Previous service-oriented experience is helpful. Current CPR/AED certification.
Skills Required:
Special Characteristics:
Core Values:
Role model the Brick Bodies Core Values
Other
Sports & Recreation
$42k-53k (estimate)
03/12/2023
06/11/2024
lynnebricks.com
LUTHERVILLE TIMONIUM, MD
200 - 500
1985
Private
LYNNE BRICK
<$5M
Sports & Recreation
The job skills required for Service Desk include Customer Service, Service Desk, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk positions, which can be used as a reference in future career path planning. As a Service Desk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk. You can explore the career advancement for a Service Desk below and select your interested title to get hiring information.