Job Title: Human Resource Coordinator

Reports to: Director of Human Resources

Classification: Regular, Full-Time, FLSA Non-Exempt

Pay Range: $28.84 – $33.65 hourly DOEE

Location: 1919 Addison Street, Berkeley, CA 94704

Schedule: Mondays-Fridays 8:30am-5pm

About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders.

Our Mission: Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges.

Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness.

Position Summary

The Human Resource Coordinator plays a vital role in supporting HR processes across the employee life cycle. This role involves providing administrative support to the human resources department, including record-keeping, file maintenance, and HRIS entry. The HR Coordinator is responsible for resolving benefits-related issues and ensuring that plans are administered and utilized effectively. You will also help to ensure compliance with legal requirements and maintain a fair and safe workplace for all employees.

Primary Responsibilities

• Provide administrative support across the human resources function, including recruiting, onboarding, employee relations, HRIS, compensation, benefits, training, employee records, health and safety programs, and offboarding.
• Respond to internal and external HR-related inquiries or requests and provide assistance. Answer routine employee-related inquiries, including basic policy and procedure questions.
• Complete standard onboarding and offboarding processes and assists with related tasks.
• Perform data entry and setup of employee profiles across HRIS, Payroll and Learning Management Systems. Conducts data-entry audits company-wide, identifies and shares error trends.
• Administer health and welfare plans, including enrollments, changes, and terminations. Process transactions through payroll and vendor systems to ensure accurate record-keeping and proper contributions.
• Assist with timesheet collection and processing helping ensure compliance with wage and hour requirements.
• Schedule meetings, interviews, HR events and maintain agendas.
• Prepare and maintain personnel and other files. Maintain records of personnel-related data in both paper and the HRIS and ensure all employment requirements are met.
• Assist with recruitment and interview process. Track status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
• Travel across program sites to support employees with processes across the employee life cycle.
• Reconcile monthly benefits invoices and other departmental invoices to ensure accuracy and timely payment.
• Coordinate health and safety initiatives across the agency.
• Respond to requests for verification of employment and other routine requests for information.
• Creates and runs various HRIS reports; ad hoc, and as needed.
• Conduct audits of payroll, benefits or other HR programs and recommends corrective action.
• Assist with the preparation of the performance review process.
• Schedule meetings and interviews as requested by the director of HR.
• Make photocopies, mail, scans and emails documents and performs other clerical functions.
• Assist or prepare correspondence as requested.
• Process mail and responds to requests for information and benefit audits, etc. Gather information and assist with the processing of claims with the EDD.
• Performs other related duties as assigned.

Qualifications and Requirements

• Bachelor's degree in human resources or related field and/or equivalent experience preferred.
• At least one year of related experience required.
• PHR/SHRM-CP credential preferred.
• BHI conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement for employment with the agency.
• A valid driver’s license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements.
• Occasional local travel as required to fulfill primary job responsibilities and duties.
• Passion for the BHI mission.

Knowledge Skills & Abilities

• Working understanding of human resource principles, practices and procedures.
• Basic knowledge of employment-related laws and regulations.
• Excellent verbal and written skills and the ability to present information effectively.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft 365 or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
• Excellent time management skills with a proven ability to meet deadlines.

Physical Requirements

Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. Ability to lift 15 pounds at times. Ability to operate personal or agency vehicle with occasional local travel (10-20%) required. These requirements are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Employment Opportunity Statement

Bonita House, Inc. is committed to providing equal opportunity to all qualified persons regardless of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity or expression, genetic information, age, religion, creed, physical or mental disability, marital status, veteran status or any other characteristic protected by law.