At Bond, we are dedicated to helping global brands achieve customer-centric growth. We build customized loyalty marketing and human experience solutions for our clients, enabled by technology and data insights. Our business has grown significantly since March 2020, and we have added 200 new roles due to our explosive growth.

The Gig

This Account Executive will work on a number of projects across a variety of clients. At Drumroll, a great Account Executive is a hyper-detail-oriented person, who adds richness to every project they touch. They confidently and responsibly act as a source of information for both the client and internal team, always evaluating the impact of their work on the agency. They are working across a number of projects and always have their finger on the pulse of a variety of projects, at any given moment.

Who you are

Energetic, yet composed. Personable. A tenacious self-starter. Superb at time management, and diplomacy, and committed to transparent communication. You thrive in an atmosphere where the intern’s ideas are given as much respect as the executive management. A client advocate and an agency champion, you aspire to deliver industry-leading creative work. The spirit of the entrepreneur is strong in you-you take ownership of your team and projects; are equally proactive in merry-making as problem-solving. You are driven by a need to leave things better than you found them. Your PowerPoint and Excel skills will blow minds. Your brief writing could inspire a nation. Or at least a creative and development team. You have experience successfully managing projects with a large number of assets and moving parts in the interactive/digital advertising/engagement space.

What you gotta know

• 1-3 years previous advertising agency account management experience
• Experience managing clients and key stakeholders including internal teams, agency partners, and external vendors
• Experience with Fortune 500 clients. Bonus points if you have both B2B and B2C experience.
• A proven ability to contribute to ideation, strategy development, and strategy support
• Proficiency in interpreting client KPIs and project/program analytics
• Experience working in managed email, digital, and analytic reports from initiation to final delivery
• Being hyper-detail-oriented and organized is a must
• You are adaptable and thrive in a fast-paced/fluid environment that is not defined by a playbook, and nearly always requires thinking strategically to get to the answer
• Experience determining data, creative, and technology requirements for all projects within the portfolio, and communicated detailed requests to respective teams, while simultaneously managing documentation and all team deliverables for client programs
• Responsible for new informing project scoping, scheduling, and resourcing
• Would be Great if you haveexperience with any email platform - extra points for Salesforce marketing cloud, adobe campaigns, or market experience with Omniture, Google analytics, or any large-scale analytics platform

Client relationships

Gaining insight into ways of positively impacting our clients day-to-day.

• Accurate and timely delivery of requests
• Demonstrate relentless commitment to quality deliverables
• Clear and organized communication
• Ability to address or field client concerns. Know when to escalate and to ask for other's input
• Understand brand guidelines, creative requirements, and technical requirements of the development team

Internal relationships & Strategic leadership

Forging relationships with the internal teams and being viewed as a resource on the account. Demonstrate ability to perform administrative responsibilities.

• Opening and setting up projects
• Maintaining accurate status reports
• Developing project briefs
• Assist in competitive analysis and industry research
• Flawless execution of internal processes related to deliverables (i.e., creation and routing of feedback documents, conference reports, or project briefs)
• Create project schedules that span all departments including Strategy, Creative, development, and analytics

Financial management

Exposure to high-level financial processes and implications - how an agency makes money, how we track for profitability, how to manage scopes. In time will pick up the lexicon of the vertical and be able to contribute to these conversations with confidence.

• Understand the basics of project SOWs and financial templates
• Pulling project-level burn reports and understanding at a high level how those ladder to scope
• Speak to project-level utilization and trends

Why Join Us?

Bond is proudly recognized as a Great Place to Work and a Best Managed Company for the third year in a row. We’re 800(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skillsets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.

If you’re looking to build your career, build your skills and build bonds apply today!

At Bond, we are proud to be a diverse organization and we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create equal opportunity and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities.

Please connect with our People & Values team should you require any accommodation

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