We are a brand management firm partnered up with reputable brands increasing there brand visibility nation wide. With the pressure from our high priority clientele , our company has projected immeasurable growth. Therefore, we want to add a friendly entry-level Customer Support Representative to our high-performing and energetic team. The Customer Support Representative main priority is to make every customers day and leave them with a lasting impression. 

We provide full training and development for our Customer Support Representatives. Though previous experience in customer service or sales is desirable, it is not required. If you are a great student, self-motivated and driven, we are willing to train you on the rest! 

Responsibilities of the Customer Support Representative: 

• Initiate contact with with potential new customers, educating them on client products and services
• Negotiate sales converting inquiries into accounts with high closing rates and low cancelations
• Maintain attention to detail on account follow-up and client onboarding
• Follow company policies that implement strict adherence to all time-sensitive communications and submissions
• Maintain high levels of integrity on corporate compliance policies and procedures
• Participate in ongoing training and development with eagerness and enthusiasm
• Collaborate with the Customer Support Representative on increasing customer engagement

Skill We are Looking for in a Customer Support Representative:

• A people-person personality nad extremely charismatic
• High levels of integrity and moral conduct
• Impeccable time management and attention to detail
• Unwavering dedication to both personal and professional growth
• High caliber communication skills, both written and verbal
• Adaptable, flexible, versatile
• 1-2 years of experience in customer service, customer support, or sales is desirable.
• An Associate's Degree or Bachelor's Degree is not required but preferred