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Enagic USA is Hiring a Customer Support Bilingual Vietnamese / English Near Torrance, CA
What We Are Looking For is YOU!
Full-Time Customer Support
Bilingual Vietnamese / English
Customer Support position at our headquarter branch location in Torrance, CA Enagic is a Japan-based leading manufacturer of alkaline ionizers and water filtration machines No experience needed, just need to be very "tech-savvy" (chats, emails, social media)
Answering incoming customer inquires - phone and emails
Assisting customers over email and phone
Handling customer support
Record customer information within our customer service database
Process incoming orders
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested
This Job Is Ideal for Someone Who Is:
Bilingual Vietnamese / English speaking
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoy doing work that requires frequent shifts in direction
Great Positive Attitude
S-E-C Smile - Eye Contact - Comment
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Job Type: Full-time We are looking for 2-3 fantastic people
40 hours a weekly
Competitive Benefit Conditions: Only full-time employees eligible
Work Remotely: No
COVID-19 considerations: We are serious about keeping our employees and customers safe, we have a social distancing workplace, masks, temperature, hand sanitizers, office cleaned daily, disinfectants