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11 Desktop Support (Contract for 2-3 months) Jobs in Austin, TX

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Axa Professionals
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$51k-63k (estimate)
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Desktop Support (Contract for 2-3 months)
$51k-63k (estimate)
Full Time 2 Weeks Ago
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Axa Professionals is Hiring a Desktop Support (Contract for 2-3 months) Near Austin, TX

What will you do?

  • Provide hardware/software support services to onsite client including break/fix
  • Implement virus detection and eradication procedures
  • Diagnose end-user system failures and implement repair solutions
  • Diagnose printer and other peripheral devise failures and implement repair solutions
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network
  • Provide hardware/software support services to onsite client including break/fix
  • Implement virus detection and eradication procedures
  • Diagnose end-user system failures and implement repair solutions
  • Diagnose printer and other peripheral devise failures and implement repair solutions
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network

What do you need to succeed?

  • 2 years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
  • Experience troubleshooting and replacing hardware on HP PCs
  • Experience using Active Directory
  • Experience supporting Microsoft Office 365
  • Experience troubleshooting wireless connectivity issues
  • Quality Customer Service skills
  • VPN experience.
  • Experience with hardware printer support
  • Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP

Job Requirements:

- This position is to support PMI's IQOS expansion in Austin, TX.

- IQOS Store(s) will be equipped with multiple laptops, phones, and iPads which are to be imaged and supported by the candidate.

- Pristine customer service experience will be provided by the candidate to all the PMI employees visiting the stores to dispatch/troubleshoot devices.

- Candidate is expected to be well versed in Windows, iOS and Android imaging and troubleshooting.

- Intune device management and Autopilot imaging experience required.

- Inventory management experience required (ServiceNow experience preferred)

- Printer installation/troubleshooting experience a must.

- Candidate with a driving license and car will be preferred.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance

Schedule:

  • 8 hour shift

Ability to Relocate:

  • Austin, TX: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$51k-63k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

04/23/2024

WEBSITE

axapro.com

SIZE

<25

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Axa Professionals
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Axa Professionals
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The job skills required for Desktop Support (Contract for 2-3 months) include Troubleshooting, Customer Service, Active Directory, Microsoft Office, Installation, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support (Contract for 2-3 months). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support (Contract for 2-3 months). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support (Contract for 2-3 months) positions, which can be used as a reference in future career path planning. As a Desktop Support (Contract for 2-3 months), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support (Contract for 2-3 months). You can explore the career advancement for a Desktop Support (Contract for 2-3 months) below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

03/04/2022: Bangor, ME

They often deal with clients who are having trouble with their systems, which can frustrate customers.

03/20/2022: Houston, TX

Responsibility includes installing and maintaining hardware and computer peripherals.

02/26/2022: Cedar Rapids, IA

Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
Carroll College
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High Point University
Princeton University
Providence College
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