About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The Inside Sales Representative will be responsible for achieving sales goals to increase ShipStation users, usage, shipment volume and revenue. They will proactively engage with our inbound trial sign-up leads, to identify value for their business and seamless migration to the ShipStation platform.

About the Team

As part of our growing Inside Sales team, you will have the opportunity to work with experienced professionals who help e-commerce sellers fulfill their products to their buyers using the most efficient and economical path. 

What will you be doing?

• Achieve sales goals to increase ShipStation users, usage, shipment volume and revenue
• Proactively engage with inbound trial ShipStation users to identify value for their business and seamless migration to the ShipStation platform
• Provide rapid response to client inquiries and requests
• Achieve skills on the ShipStation platform in order to represent ShipStation at industry events and on-site account visits as needed
• Be an evangelist for ShipStation

What are we looking for?

• Superb communication skills - Written and verbal
• The ability to learn complex technology and demo the product with enthusiasm and passion
• Strong relationship-building skills
• The ability to self-manage time and responsibilities
• 1 year of SaaS software or equivalent sales experience, one or more years as an Inside Sales Representative

What will make you stand out?

• Industry experience in eCommerce, transportation and/or logistics preferred 

The Tech

• Working knowledge of G-suite 
• Knowledge of a CRM is strongly preferred

What do we offer?

• 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
• 💜 An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
• 🌍 A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
• 🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
• 📺 Internal and external training, free access to online training platforms such as LinkedIn Learning.
• 🏠 We are a hybrid company.
• 🏐 Health and Wellness: The well-being of our team is super important to us.
• 🛬Take the reins of your time off with our flexible PTO policy – because work-life balance should always be in your hands!
• Attractive office space in the HUB, a co-working space with a flexible setting. Sit/stand desks and personal work hardware provided.
• 🍽Indulge in catered lunches on Wednesdays and beer on Fridays at our office – delicious perks to fuel your work.
• 🏋🏾‍♀️Fitness center in the office.
• 👕Get ready to rock our brand with style – we've got awesome company swag to offer!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height