101 Customer support specialist Jobs in Dallas, TX
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Apex Systems is Hiring a Customer support specialist Near Dallas, TX
2 Junior customer support roles open at a large bank!
Pay rate : $20-25 / hour W2
Location
Irving / Dallas, TX - Des Moines, IA - Charlotte, NC- Onsite 3x a week
Length : 12 month contract
Must haves
- Banking or mortgage background required
- 3 years in customer support (plus if it is in small business banking)
- 3 years experience working with high volume pipeline (30-40 cases)
Our Merchant services team is looking for someone with direct customer service / client interaction experience to come in and manage high-volume pipelines of about 30-40 cases.
This person will engage with merchants to collect documents and pass them to the right controls for validation. This person will be working mostly in the back office but will also need to be in direct contact with customers in both a verbal and written capacity when seeking information.
This person needs to handle customer queries, be organized, and hold themselves accountable. Having a small business banking background is a plus.
Last updated : 2024-05-08
Job Summary
Full Time
Business Services
$42k-53k (estimate)
05/10/2024
05/12/2024
apexsystems.com
SAN BRUNO, CA
200 - 500
1995
Private
JOE ZONE
$500M - $1B
Business Services
Related Companies
About Apex Systems
Apex Systems is a consulting firm that offers hiring, staffing, and workforce management solutions for technology companies/
The job skills required for Customer support specialist include Customer Service, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support specialist positions, which can be used as a reference in future career path planning. As a Customer support specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support specialist. You can explore the career advancement for a Customer support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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