19 FT Agent Guest Service Jobs in Philadelphia, PA
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Anonymous is Hiring a FT Agent Guest Service Near Philadelphia, PA
What will I be doing?
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
Job Summary
Full Time
$28k-38k (estimate)
01/29/2024
04/22/2024
justaperson.com
Houston, TX
<25
Related Companies
The job skills required for FT Agent Guest Service include Guest Service, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a FT Agent Guest Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FT Agent Guest Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FT Agent Guest Service positions, which can be used as a reference in future career path planning. As a FT Agent Guest Service, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FT Agent Guest Service. You can explore the career advancement for a FT Agent Guest Service below and select your interested title to get hiring information.
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