Overview. We are seeking a detail-oriented and customer-focused individual to join our team as a Reservationist. As a Reservationist, you will play a crucial role in ensuring a positive guest experience by handling reservations and providing exceptional customer service. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Duties. Manage incoming reservations via phone, email, and on...
Opportunity: Night Auditor. Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path. Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager. Your Focus. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' acc...
Opportunity: Sales Coordinator. Performs administrative functions in support of property sales leaders. Your Growth Path. Sales Manager or Front Office Manager – Director of Sales or General Manager. Your Focus. Promptly answer telephone calls and communicate relevant account information to managers and departments. Type and process correspondence, proposals and contracts. Distribute memos, contracts, resumes, room requests and amenities to relev...
```Duties``` - Greet and welcome guests as they arrive at the hotel - Provide excellent customer service and address guest inquiries and concerns - Check-in and check-out guests, ensuring accuracy of information and payment processing - Answer phone calls and direct them to the appropriate department or individual - Assist with reservations and manage room assignments - Handle guest complaints or issues in a professional and timely manner - Maint...
