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Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m / year business.
Alpha Omega's growth stems from our mission focus : to make the US Government the best in the world . We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity.
Our consistent growth has fostered a series of accolades including Inc. 5000 and Washington Technology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work ten years in a row, and Maryland Technology Council's 2022 Government Contract of the Year over $50 Million Dollars award, to name a few.
We are seeking passionate federal IT professionals to join our team.
Come support our nation's government agencies and make a difference!
Why Us?
We have H.E.A.R.T. ! Alpha Omega's Core Values - (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity - collectively are an acrostic reminder of the values that guide the work we do.
We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values.
Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager.
Ready to embark on a rewarding, challenging, and fulfilling career in the Federal IT Solutions space?
Come grow with us!
Job Title : Desktop Support Services Technician
Work Location : Washington, D.C and the immediate DC area (Northern VA) (100% onsite required)
Clearance Required : US Citizen, Active Secret
Project Overview :
A DSS Technician is responsible for providing Desktop Support Services to Department of State consolidated Bureaus. Duties consist of managing the allocation, workflow, and resolution of all Service Now service request tickets submitted by customers and pertaining to ClassNet and OpenNet workstations & laptops, operating system support, applications and software, monitors, network printers, digital senders, and other peripheral devices within the Department of State consolidated Bureaus.
Duties and Responsibilities :
Escalate fully documented ticket if issue cannot be resolved.
Basic Requirements :
Desired Skills or Experience :
Physical Requirements :
Ability to lift and move 30 lbs. of equipment
Education :
Associate degree or equivalent experience
Preferred Certifications :
A , Security , Network , etc.
Alpha Omega Integration, LLC (Alpha Omega) is committed to the development of a creative, diverse, and inclusive work environment.
In accordance with the law and our organizational values, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, Veteran Status, or any other characteristic protected by law (referred to as "protected status)".
Final hiring decisions at Alpha Omega will be based on merit, qualifications, and abilities.
Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently-abled folks are strongly encouraged to apply.
dice
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Last updated : 2024-03-06
Full Time
Business Services
$59k-75k (estimate)
03/09/2024
04/09/2024
alphaomegaintegration.com
TYSONS, VA
100 - 200
2014
SUJANI RANGAREDDY
$5M - $10M
Business Services
The job skills required for Desktop support technician include Troubleshooting, Customer Service, Desktop Support, Installation, Technical Support, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.
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