83 Desktop Support Analyst Jobs in Washington, DC
New Light Technologies, Inc. is Hiring a Desktop Support Analyst Near Washington, DC
Installs and configures computer devices such as Windows and Apple desktop endpoints, Windows and Apple laptop endpoints, Windows and Apple Tablets and mobile phones.
Responsibilities:
1. Provides support for the implementation, configuration, deployment and support of systems, including, but not limited to client computing devices and servers.
2. Creates, analyzes, reports, converts, or transfers data, using specialized applications or webbased platforms.
3. Accurately tracks all service requests, incidents and change requests in end customer's ITSM platform.
4. Provides desktop support both remote and/or deskside using end customer's designated tools for technical support.
5. Ability to demonstrate strong communication skills both written and verbal.
**This is not a remote position and will be onsite 5 days a week. You may also be required to multiple locations throughout the city in one day.
Minimum Education/Certification Requirements:
Bachelor’s degree in IT or related field or equivalent experience
3 years of experience.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Bachelor’s degree in IT or related field or equivalent experience?
- Comprehensive knowledge of Office 365 services to include: Sharepoint, OneDrive, OneNote, Teams and Skype?
Experience:
- Customer support: 1 year (Required)
- iOS: 1 year (Required)
- Windows: 1 year (Required)
Work Location: In person
Job Summary
Full Time
Business Services
$58k-72k (estimate)
06/01/2023
05/15/2024
newlighttechnologies.com
WASHINGTON, DC
<25
2001
GHERMAY ARAYA
<$5M
Business Services
Related Companies
About New Light Technologies, Inc.
New Light Technologies (NLT) provides enterprise information solutions that combine Information Technology (IT) ingenuity and industry intelligence to drive high-performance results for our clients. We help commercial companies and government at the federal, state, and local levels achieve the highest levels of return on their investments in IT. NLT uses planning, organization, and control procedures to assure responsible, timely, and effective service delivery. To support client needs, we organize teams of technical professionals with diverse and highly-specialized skills. Website: www.NewLig...htTechnologies.com Twitter: http://twitter.com/newlighttech Facebook: www.facebook.com/NewLightTechnologies Jobs: http://newlighttechnologies.com/Careers.aspx New Light Technologies' areas of expertise include project management, systems engineering, database development and management, and help desk support with a high degree of specialization in Geospatial Technologies. NLT offers end-to-end GIS system implementation services, beginning with GIS needs assessment and continuing through system implementation, maintenance, and ongoing quality assurance/quality control.
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The job skills required for Desktop Support Analyst include Customer Support, Desktop Support, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Analyst job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
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Need some computer knowledge, but not essentially a post-secondary degree.
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Gain a professional certification.
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Gain experience with operating systems.
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With customer service, customer support and customer experience training.
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Step 3: View the best colleges and universities for Desktop Support Analyst.
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