You haven't searched anything yet.
Position Overview
HRS/WK: 40 hours
SALARY: $115,000 per year
JOB DUTIES: Identify client’s technical needs and how that relates to business goals/requirements. Collaborate with internal departments to ensure that they fulfill all customer requests. Maintain overall client satisfaction. Manage complex IT infrastructure managed services accounts. Work with systems integrators, value-added resellers (VAR) and technology consulting organizations. Resolve complaints and track processes that pertain to the client’s desires. Act as the client’s representative to ensure that their demands are met with a focus on improving the customer experience. Collect and analyze data concerning consumer behavior to understand changing needs. Work with senior management and accounting teams to ensure accurate customer invoicing. Establish relationships at all organizational levels and obtain “Trusted Advisor” status with clients. Review and approve monthly customer invoices and service counts. Build account management program/processes. Communicate with clients to ensure their needs are understood and addressed. Build strong client relationships to maintain old business and acquire new customers. Partner with the Solution Director to develop gross margin targets and maintain an accurate forecast and improve service quality. Partner with technical teams to develop new processes and improve end user satisfaction. Work with cross functional teams across multiple disciplines. Maintain managed support and cloud services recurring revenue. Maintain existing accounts and look for opportunities to create new revenue opportunities by expanding managed services offerings within assigned and established accounts- Cloud Services, Colocation Services, End User IT Support, IT Operations and Scalable Resourcing. Use best industry trends/practices/services/technologies to drive enhanced revenue opportunities. Collaborate with partners and other solutions to capture new accounts/opportunities. Maintain and update Sharepoint and CRM data for assigned accounts. Attend weekly sales meetings. Relevant professional network/book of business to sell Enterprise, Commercial and SMB IT Managed Services Solutions.
EXPERIENCE REQUIRED: 2 years of experience in job offered or as Staff Accountant.
EDUCATION REQUIRED: Bachelor’s degree in Global Business, Finance or Information Technology
Full Time
Ambulatory Healthcare Services
$151k-197k (estimate)
04/06/2024
07/11/2024
alignloveland.com
LOVELAND, CO
25 - 50
Private
BRIAN S FLEMMING
$5M - $10M
Ambulatory Healthcare Services
The job skills required for Account Manager include Account Management, CRM, Client Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.