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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Service Account Manager (Service Delivery Manager) drives all aspects of the AHEAD Managed Services customer relationship. The Service Account Manager is also responsible for coordinating the interaction of key AHEAD customers with the AHEAD Managed Services team and AHEAD Service Desk. As such the Service Account Manager is expected to be the primary point of escalation and coordination between the AHEAD Services organization, the AHEAD Client Director, and the customer.
\nRoles and Responsibilities
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
We understand that you have a life outside of work. That’s why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!
Please note that although some job posting are indicated as remote, it is solely for the purpose of the posting. It is company policy for employees within thirty miles of an office to be in-office at least 2 days per week.
Other
Software & Cloud Computing
$100k-137k (estimate)
04/06/2024
06/04/2024
thinkahead.com
CHICAGO, IL
500 - 1,000
2007
Private
DANIEL ADAMANY
$200M - $500M
Software & Cloud Computing
Ahead is an IT management company that provides cloud infrastructure and application development solutions to businesses.
The job skills required for Service Account Manager include Presentation, Customer Service, Account Management, Leadership, Communication Skills, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Account Manager positions, which can be used as a reference in future career path planning. As a Service Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Account Manager. You can explore the career advancement for a Service Account Manager below and select your interested title to get hiring information.