Essential Responsibilities. Works closely with Risk Advisors and other Towne personnel on all aspects of client service, marketing, and renewal. Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and Towne colleagues, resulting in a rate of account retention that meets or exceeds expectations. Answers telephone calls from insured customers and enquires about endorsement requests, can...
Primary Purpose. This position is responsible for providing professional service and insurance solutions to new and existing clients by processing their insurance requests promptly and accurately. Essential Responsibilities. Answers telephone calls from insured customers and inquiries about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries. Utilizes sales and customer service skills to listen effectively...
PRIMARY PURPOSE. The Market Managing Director is primarily responsible for the overall growth and management of an assigned territory/market. The Managing Director must be articulate and possess a demonstrated leadership capability. Leader must have strong relationship management, influencing, vision and execution skills. The role requires a sense of urgency, passion for results, and personal accountability for achievement with a focus on top lin...
Primary Purpose. Provide professional service to new and existing clients by assisting the account manager/account executive/team leader and process their requests in a timely and accurate manner. Essential Responsibilities. Process audits and endorsements. Check and attach insurance policies in Epic. Assemble client’s insurance policies for delivery. Process and issue proofs of insurance (certificates, evidence of property). Process endorsement ...
Primary Purpose. This position requires a sales and relationship-oriented individual with advanced communication skills and knowledge of private client personal products and coverages to work within Towne Insurance Private Client Group, an independent agency. The position is responsible for providing personalized insurance solutions to high net-worth clients, ensuring their unique needs are met with the utmost care and attention. Essential Respon...
Essential Responsibilities. Collaborate with and lead the Commercial Lines Team Leaders and managers to support and develop high-performing teams. Responsible for coaching and leading all direct reports with an emphasis on achieving regional key performance indicators (KPIs). Responsible for interviewing, hiring, and training within the region. Responsible for regional team structure relative to book size, team development/career path, and perpet...
Essential Responsibilities. Manage and retain existing Book of Business of Commercial Insurance clients. Oversee the renewal process, including marketing, negotiating with underwriters, creating rate/cost/loss analysis exhibits, and maintaining contact with the client throughout the process. Counsel clients on coverage needs, policy language, projected costs, and other items. Maintains significant client interaction in-person and via telephone. R...
Primary Purpose. This position is responsible for providing professional service and insurance solutions to new and existing clients by processing their insurance requests promptly and accurately. Essential Responsibilities. Answers telephone calls from insured customers and inquiries about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries. Utilizes sales and customer service skills to listen effectively...
Primary Purpose. Account Manager is responsible for providing professional service to new and existing clients in a timely and accurate manner. Essential Responsibilities. . Communicate with customers on all facets of their account service needs (i.e. polices, endorsements, audits, proofs of coverage, cancellations). Processes new/renewal summaries and proposals. New and renewal marketing to carriers. Support all efforts of account retention and ...
