112 customer service representative associate Jobs in orlando, fl
Insight Global is Hiring a Bilingual Customer Service Representative Near Orlando, FL
Position: Bilingual Customer Service Representative
Location: Pembroke Pines, FL
Pay Rate: $19-$20 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
GREAT Company Culture and Growth Opportunities!
Must-Have Skills:
- 1 Year of Call Center experience
- Ability to handle calls in a professional and efficient manner
- Computer proficiency in MS Office and strong typing Skills
- Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
- High character and professionalism
- Bilingual in Spanish or Creole
Responsibilities :
- Answers incoming calls.
- Assists existing commercial and residential customers in resolving issues.
- Provides service quotes for new customers.
- Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
- Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
- Averages answering approximately 60 inbound calls per day .
- Establishes understanding of customer needs, issues, and requests.
- Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
- Uses Tower system to gather information, provides information, and/or update customer records.
- Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness
Job Summary
Full Time
$36k-46k (estimate)
04/26/2024
05/09/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
Related Companies
About Insight Global
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
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Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
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They help customers with their queries and complaints.
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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
