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General Duties and Responsibilities:
* Uphold positive attitude, company values, service standards, and company SOP.
* Under the supervision of the Service and Operations Manager, assists in coordinating monthly, weekly, and daily activities and goals of Service and Operations Department.
* Under the supervision of the Service and Operations Manager, assists to ensure that onsite staff and logistics achieve and maintain company objectives and standards of customer care, hospitality, and efficiency.
* Under the supervision of the Service and Operations Manager, assists to ensure labor cost percentages are achieved at each payroll.
* Assists in hiring all Service Staff, maintaining weekly, monthly, and quarterly pars.
* Attend all Production Meetings to ensure optimal organization and internal planning following schedule set by Director of Service and Operations.
* Assists in reviewing vendor orders for accuracy and submit to the Service and Operations Manager for approval.
* Assists in coordinating all travel arrangements for service staff and operational needs, as necessary.
* Assists as customer care representative for all events online.
* Assists at walk throughs, tastings, creation of floorplans, timelines, etc.
* Assists in implementing onsite quality control ensuring that the entire company and on-site crew provide top-notch food and service.
* Assists in Logistics and coordinates monthly vehicle maintenance through specified vendors, meeting all company policies and procedures, vehicle and safety regulations, insurance requirements, and all laws and regulations.
* Assists to maintain that the dcor room and logistics warehouse are clean and organized at all times.
* Assists to maintain the cleanliness and proper working conditions of Three Tomatoes Caterings vehicle fleet, including gas, filters, and fluids.
* Assists to ensure all tastings held at Three Tomatoes Catering meets all standards for the utmost customer care.
* Assists in implementation of monthly employee orientation for new and recently hired employees.
* Under the supervision of the Service and Operations Manager, assists to supply guidelines, feedback, and direction for all trainings for Service Staff.
* Assists in creation and execution of an operational plan for all large scale events to present to Director of Service and Operations.
* Assists in on-boarding for all new hires in the Service and Operations Department, except Event Managers and Field Chefs.
* Assists in completion and follow up on all employee related incidents with proper documentation.
* Assists to ensure all timesheets are properly calculated based on hours billed to client.
* Under the supervision of the Service and Operations Manager, assist to act as Facilities Manager as needed or directed.
* Completes other tasks/ duties as needed.
Requirements:
* Bachelors Degree, preferred.
* 2 years specific experience.
* Excellent communication skills; both verbal and written.
* Proficiency in hiring, staffing and on-boarding.
* Familiarity with most common hospitality scheduling software.
* Understanding of labor budgeting and cost control.
* Understanding of event supplies and logistics cost and requirements.
* Dynamic and capable of problem solving autonomy.
* Goal orientated with strong leadership skills.
* Ability to take initiative, manage time effectively and efficiently, and possess above average organizational skills.
* Ability to work varied schedule including nights and weekends.
* Full Time; at least (40) hours a week.
Compensation:
* $20.00 - $23.00/ Hour
* Company Benefits; Health, Dental, Vision, and Paid Time Off.
Full Time
$65k-90k (estimate)
04/27/2024
05/12/2024