The Operations Coordinator is responsible for the coordination of operational functions of the Denver office, resulting in a well-functioning, compliant environment for staff, clients, and partners.They are the primary point of contact for various functional areas, manage reception, and provide general administrative support. This is a challenging position that requires strong organization, creative problem-solving, a high level of personal initiative, and the ability to work well in a distributed, multicultural, fast-paced environment. This position reports to the Executive Director.

Major Responsibilities:

Information Technology (IT)

• Serve as the office’s primary focal point for IT and communications infrastructure, hardware, and software matters.
• Educate staff about IT support resources, including appropriate channels for incident reporting.
• Work with regional and HQ IT team to address any internet or telecommunications service disruptions, liaising with local internet and telecommunications service providers.

Supply Chain

• Serve as primary point of contact for procurement and supply chain.Order supplies, equipment etc. in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs as needed.
• Manage and maintain digital and physical files.
• Manage vendor billing/invoices in coordination with Finance team.
• Coordinate fleet management in accordance with established protocols.
• Coordinate on- and off-site storage needs.

Facility Management

• Manage office and equipment leases, coordinate repairs and improvements with property managers as needed.
• Coordinate the allocation of workspaces and support related employee lifecycle needs such as building access.
• Support smooth functioning of office infrastructure including communications equipment and services.
• Assist with planning and coordinating office events and meetings.

Work Experience:

3 years demonstrated record of success in managing and improving the daily administrative functions of an organization.

Demonstrated Skills and Competencies:

• Management, procurement or related field preferred.
• Highly proficient in Microsoft Office suite.
• Tech savvy with ability to troubleshoot basic hardware and software issues.
• Basic accounting skills preferred.
• Ability to effectively communicate and work as a team member with collaborative partners in a multi-cultural environment.
• Excellent verbal and written communication skills as well as an overall ability to be clear and concise in all communications
• Fluent in English, both spoken and written.
• Highly organized self-starter with demonstrated problem-solving and follow-through ability, and proven success in managing multiple and diverse priorities under pressure.
• Strong analytic problem-solving skills with attention to detail.
• Strong organizational and time-management skills; proven ability to prioritize and deliver on time in a demanding, fast-paced environment.
• Ability to work both independently and in a dynamic, cross-functional global team structure.
• Demonstrated ability to work effectively with stakeholders at all levels.
• Ability to manage and work through change in a proactive and positive manner.
• Ability to work some evenings and weekends as needed.

Education:Bachelor’s degree or equivalent directly related experience required.

Working Environment

• A combination of standard office environment and remote work.
• Occasional evening and/or weekend work may be required.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse and inclusive organization. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at IRC.Denver@rescue.org to request accommodation.

US Benefits:This is a full-time, regular position classified as a non-exempt and eligible for overtime under state and federal law. Compensation is $26.00 - $29.00 per hour, depending on experience and qualifications. We offer a comprehensive and highly competitive set of benefits. In the US, this total compensation package includes: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month with low to no deductible; dental insurance starting at $7 per month; vision insurance starting at $5 per month; FSA for healthcare, dependent care, and commuter costs; a 403b retirement savings plans with immediately vested employer matching; disability & life insurance; generous parental leave; and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. In addition, the IRC in Denver offers annual staff development funds and actively promotes learning and growth for its team members

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