Central Outreach Wellness Center is Hiring a Collaborative Care Manager Near Pittsburgh, PA
Provide support and coordination between patients, Primary Care Providers, and Psychiatric Consultant to provide patient-centered, trauma-informed, and culturally competent care in an LGBTQIA health center.
Work collaboratively with the mental health team and physical health providers.
Assist with communication between mental health and primary care teams to meet patient needs and optimize care.
Provide brief assessments and screening for common mental health and substance use disorders.
Engagement and rapport building with patients.
Systematically track patient treatment response to interventions and monitors patients for changes in clinical symptoms.
Communicate changes in clinical symptoms and treatment needs to the patients’ PCP and Psychiatric Consultant.
Use evidence-based brief interventions to assist patients in improving their mental health and wellbeing.
Refer to outside services, if indicated, such as case management or service coordination, drug & alcohol rehab, IOP or PHP, community therapists, support groups/meetings, clubhouses and drop-in centers.
Assess patient psychosocial needs and connect to resources.
Provide patient education about common physical, mental health, and substance use disorders and treatment options.
Participate in daily morning huddle.
Participate in regularly scheduled individual and group supervision.
Complete clinical documentation including communication with patients, treatment team providers, outside providers/resource, and patient-centered treatment plans.
Assess and document safety plans, if indicated.
Complete and submit monthly billing in the Electronic Medical Record.
Utilize techniques to re-engage patients who have dropped out of care.
Maintain and update community resources for external referrals and community services.
Licensure and Clearances:
MSW degree.
Successful passing of Child Abuse and FBI Clearances.
Requirements:
Minimum of 2 years of experience working in a Collaborative Care model.
Strong organizational skills.
Strong communication skills with both professionals and patients from all demographics.
Independently driven.
Demonstrated skill in managing difficult situations utilizing de-escalation techniques and conflict resolution skills.
Ability to work collaboratively in team-based care.
LGBTQ cultural competency.
Understanding of the relationship between physical health, mental health, and social determinants of health.
Commitment to providing high quality care to underserved populations.
Knowledge and comfort using evidence-based, time-sensitive, brief interventions, including Motivational Interviewing, Harm Reduction, Behavioral Activation, Brief CBT, and Problem-Solving Interventions.
Understanding on how to navigate medical systems.
Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
Need to be culturally competent while working , including being gender sensitive and pronoun aware
Punctuality and impeccable attendance
Non-judgmental approach to patient care
Patience and great attention to detail
Completely understand the healthcare privacy laws as outlined in HIPAA
Ability to work in a fast paced and, at times, excited atmosphere