General Duties and Responsibilities

• Utilize the nursing process to assess, plan and implement, and evaluate patient care.
• Maintain patient schedule.
• Performs interviews to identify specific patient needs.
• Collects, analyzes, and interprets information from healthcare members and documents as necessary.
• Collect patient health history.
• Counsel and educate patients and their families on treatment plans pertaining to HCV, HIV, STI’s, MAT and Narcan training.
• Notify patients of positive and abnormal results and coordinate treatment and care ASAP.
• Support clinician with any assigned duties, i.e., prescription refills etc.
• Understand and educate patients on HARM reduction techniques.
• Administer medication, change wound dressings and care for other treatment options.
• Read and interpret patient information, making treatment decision where appropriate.
• Consult with clinicians to decide on the best treatment plan for patients.
• Research ways to improve healthcare processes and patient outcomes through data obtained/analytical tasks/and charting tasks related to patient information.
• Communicate with patients about their status and condition through emails, phone and face-to-face conversations.
• Performing administrative tasks, such as creating patient scheduled and ordering supplies.
• Draw blood and label appropriately per office protocols.
• Oversee routing labs/immunizations/testing.
• Chart short description of each visit for Provider or MA visit.
• Perform phlebotomy.

• Obtain vitals including height, weight, BP, pain level, pulse, and respiratory rate.
• Obtain labs as ordered – properly label samples with the first initial, last name and birthdate as confirmed with patient.
• Collect samples including urine, throat swab and rectal swab as ordered.
• Properly log patient information into EKG and perform EKG successfully.
• Any other task needed to be done by the Medical Assistant.
• Additional responsibilities as assigned.

Maintain the Central Outreach Mobile units

• Schedule maintenance.
• Clean and organize the inside.
• Properly stock the mobile unit with supplies.
• Wash the outside as necessary.

Additional Items

• Need to make sure each patient is comfortable with their care.
• Need to be culturally competent while working, including being gender sensitive and pronoun aware.
• Develop relationships with the homeless population to them comfortable with their medical care.
• Always maintain HIPAA compliance.
• Be able to work with a team of medical assistants, clinicians, and administrative staff.
• Make sure to understand the employee handbook and follow all rules and guidelines outlined in the handbook.
• Always maintain a professional and non-judgmental attitude.

Minimum Qualifications:

• Active Pennsylvania Registered Nursing License.
• CPR certification.

Requirements

• Clean PA Driver’s License.
• Ability to drive larger vehicles.
• Technical skills with van equipment.
• Emphasis on HARM reduction.
• Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
• Experience with patient centered care.
• Punctuality and impeccable attendance.
• Strong communication skills with both professionals and patients from all demographics.
• Non-judgmental approach to patient care.
• Technical skills with required office equipment.
• Patience and great attention to detail.
• Completely understand the healthcare privacy laws as outlined in HIPAA.
• LGBTQIA cultural competency.
• Ability to work collaboratively in team-based care.
• Ability to adapt to a work environment that is constantly changing and not always structured.
• Ability to work in a fast paced and, at times, excited atmosphere.
• Maintain a professional attitude and demeanor.
• Ability to multi-task.