53 Deskside Support Technician Jobs near me
ABC Technologies is Hiring a Deskside Support Technician Near Grand Rapids, MI
Technical Support:
- Provide hands-on technical support to employees resolving hardware, software, and network issues promptly.
- Assist users with software installations, updates, and configurations.
- Troubleshoot and resolve hardware problems, coordinating repairs or replacements when necessary.
User Assistance:
- Offer on-site guidance and training to employees on using various software applications and technological tools.
- Address user inquiries related to IT systems and applications, offering clear and concise instructions to resolve issues.
Systems Maintenance:
- Conduct routine maintenance and updates on computers, printers, peripherals, and other IT equipment.
Documentation and Reporting:
- Maintain accurate records of technical issues, resolutions, and equipment inventory.
Generate reports on recurring issues, system performance, and equipment status for review by the IT Supervisor.
Security and Compliance:
- Adhere to company policies and security protocols, ensuring compliance with data protection regulations.
- Assist in implementing and maintaining cybersecurity measures to safeguard company data and systems.
Collaboration and Communication:
- Collaborate with the IT team to execute IT projects, upgrades, and deployments.
- Communicate effectively with users, understanding their needs and providing timely updates on issue resolution or system changes.
Requirements:
- Proven experience as a Deskside Technician or similar role, preferably in an automotive or manufacturing environment.
- Proficiency in troubleshooting hardware, software, and network issues.
- Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and common business applications.
- Excellent communication and interpersonal skills with the ability to convey technical information clearly.
Job Summary
Full Time
$47k-57k (estimate)
04/25/2024
05/14/2024
abctechnologies.com
WYOMING, MI
500 - 1,000
1974
MIKE SCHMIDT
$200M - $500M
Durable Manufacturing
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About ABC Technologies
ABC Technologies Inc. is one of the worlds leading automotive systems and components manufacturers. We cover every facet of plastics processing technologies, systems and components of the global automotive industry. Our clients rely on our products for increased design flexibility, improved efficiency in manufacturing and assembly, significant cost savings, weight savings, enhanced quality and performance. Our ability to create unique product solutions is a crucial element to ABC Technologies' on-going success in the automotive industry. With hundreds of patents on materials technology, produc ...
ts and processing systems, our reputation for product innovation is internationally recognised. We collaborate with our clients to design the perfect solution to any automotive challenges they face. We are excited to move forward with our sustainability commitments throughout our processing to support fuel-efficiency and recyclability. Our employees are the foundation to the companys renowned reputation for product excellence. We have global opportunities for students, new graduates and experienced professionals. Join our team and become a proud member of the largest innovators in plastics & lightweighting solutions.
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The following is the career advancement route for Deskside Support Technician positions, which can be used as a reference in future career path planning. As a Deskside Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Support Technician. You can explore the career advancement for a Deskside Support Technician below and select your interested title to get hiring information.
