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Pomeroy Technologies is seeking a Deskside Support Technician for our Ft. Dodge / Waterloo, IA location.
This position is a full time benefitted position: Benefits include Medical, Dental, Vision, 401K. Generous PTO, 8 Paid Holidays. 16 hours of paid professional development time.
Core Function:
This role will be expected to handle situations involving problem diagnosis and client relationship management. This role serves as the liaison between our client’s internal customers and the direct support team operated by the client. A key area of responsibility is resolving client technology-related problems in areas supported.
Responsibilities include:
Minimum Knowledge, Skills and Abilities required:
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; operate standard office equipment; and utilize small hand tools for physical repair. Employees are frequently required to walk, stand, and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds.
Job Type: Full-time
Salary: From $22.00 per hour
Benefits:
Experience level:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
Business Services
$47k-59k (estimate)
03/24/2024
05/09/2024
pomeroy.com
NEWTON, KS
3,000 - 7,500
1982
Private
BOB POMEROY
$1B - $3B
Business Services
Pomeroy is an IT service management company that offers infrastructure development, staffing, managed workplace, procurement and client support services.
The job skills required for Deskside Support Technician include Help Desk, Customer Service, Installation, Computer Hardware, Verbal Communication, Professional Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Deskside Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deskside Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deskside Support Technician positions, which can be used as a reference in future career path planning. As a Deskside Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Support Technician. You can explore the career advancement for a Deskside Support Technician below and select your interested title to get hiring information.