9 Help Desk Specialist Jobs in Des Moines, IA
The Iowa Clinic is Hiring a Help Desk Specialist Near Des Moines, IA
Join The Iowa Clinic's IT department! We are now hiring for a full-time Help Desk Specialist. This position will:
- Work on a number of different computer operations
- Answer daily help desk calls to IT (60 calls/day)
- Respond to and diagnose computer software problems with end user
- Typically, able to resolve fewer complex issues immediately while more complex problems are assigned to second level support personnel
- Maintain daily backups for all systems
- Add new users to all systems for IT
Qualifications/Requirements
- Technical/Vocational degree preferred or equivalent experience
- Two years previous working knowledge of computer operations required
- You love exceeding people’s expectations.
- You enjoy having fun where you work
- Finding meaningful connections is what you live for
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic’s success
- Quarterly volunteer opportunities through a variety of local nonprofits
- Training and development programs
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
- Monthly departmental celebrations, jeans days and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles and transparent communication
Job Summary
Full Time
Ancillary Healthcare
$60k-75k (estimate)
04/11/2024
06/09/2024
iowaclinic.com
WEST DES MOINES, IA
500 - 1,000
1994
KELLY BROWN
$50M - $200M
Ancillary Healthcare
Related Companies
About The Iowa Clinic
The Iowa Clinic is the largest physician owned multi-specialty group in Central Iowa with more than 170 physicians and healthcare providers practicing in 40 specialties. The Iowa Clinic partners with local medical centers and hospitals to provide leading edge healthcare to the patients of Central Iowa. Our physicians and staff are committed to providing the highest quality of medical care while ensuring exceptional customer service. There is a choice when it comes to their healthcare which is why we strive to consistently meet the needs and surpass the expectations of our patients.
The job skills required for Help Desk Specialist include Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Specialist positions, which can be used as a reference in future career path planning. As a Help Desk Specialist, it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Specialist. You can explore the career advancement for a Help Desk Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Help Desk Specialist job description and responsibilities
Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
03/11/2022: Hopkinsville, KY
The help desk team will train users on basic system and computer functions.
03/03/2022: Kennewick, WA
Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems.
03/21/2022: Columbia, SC
Remote help desk technicians support technology customers via phone, online and occasionally on-site.
03/06/2022: Kingsport, TN
Help desk technicians need a deep understanding of computer hardware and software.
01/19/2022: Yakima, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Specialist jobs
Learn more about the role, tasks and how to become a help desk technician.
02/10/2022: Springfield, MO
Thankfully, old desks can be rehabilitated and refinished with a little effort.
02/22/2022: Ventura, CA
Develop a culture of helping within the help desk.
01/29/2022: Winston Salem, NC
These business oriented specialists must have a knowledge of SQL programming and be able to work with software developers to create data mining algorithms.
04/03/2022: Yakima, WA
Use data and technology to help people develop new skills.
01/30/2022: Lebanon, PA
Step 3: View the best colleges and universities for Help Desk Specialist.
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