Job Summary. We are seeking a seasoned IT professional with 10 to 13 years of experience in Field Services and Deskside Support to join our infrastructure operations team. The ideal candidate will be responsible for ensuring seamless end-user support, managing hardware/software incidents and driving operational excellence across service delivery touchpoints. This role demands a proactive mindset, strong technical acumen and excellent stakeholder ...
Responsibilities. Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Des...
We’re seeking to connect a Technical Support Specialist with a leading company in the technology sector on a full-time basis. The role is in-person and located in Detroit, MI. As a Technical Support Specialist, you will have the opportunity to join a dynamic team and leverage your expertise in technical support to enhance user satisfaction and operational efficiency. Key Responsibilities. Provide technical support to users, both onsite and remote...
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Global IT Family, is seeking the following. Apply via Dice today. We are seeking a. skilled and customer-focused Deskside Support Technician. to provide on-site technical assistance for end-users at our Carlsbad location. The ideal candidate will be experienced in troubleshooting hardware, software, networking, and corporate IT environments with a...
Job Title: Deskside Support. Location: Reston, VA (TechSur HQ Office). Salary: DOE full benefits. Clearance: Active Public Trust (or ability to obtain). Overview. TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers improving quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications,...
