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Job Summary:
As a member of the Site Services team the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with users, peers and managers primarily face to face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands-on support to other IT teams including but not limited to Audio Visual, Network, Server, and print services.
Essential Duties and Responsibilities:
Skills and Abilities:
Job Type: Full-time
Salary: $25.00 - $28.00 per hour
Benefits:
Schedule:
Work Location: In person
Full Time
$52k-65k (estimate)
03/25/2024
07/19/2024
The job skills required for Deskside Support Technician include Troubleshooting, Help Desk, Customer Service, Installation, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Deskside Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deskside Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deskside Support Technician positions, which can be used as a reference in future career path planning. As a Deskside Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Support Technician. You can explore the career advancement for a Deskside Support Technician below and select your interested title to get hiring information.