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Description
At Systems Engineering, our mission is to enable the exceptional with our clients, employees, and the community.
As a result, we continue to invest heavily in being the premier technology employer in Northern New England. We are 100% employee-owned which gives us the unique opportunity to combine shared equity with empowerment to create an incredible career development opportunity.
Our Help Desk Team is seeking a full-time Help Desk Technician to join our talented and growing team of IT Professionals. Our Help Desk plays a critical customer facing role in the ongoing experience and delivery of our Managed IT Services, providing end-user technical software, hardware, and network support for clients via telephone and email requests. Technicians quickly assess end-user’s issues and work both independently and with teammates to provide support and problem resolution in a timely manner.
We are looking for a customer-focused, exceptional communicator & problem-solver, who can deliver high quality & timely technical solutions through effective troubleshooting and triage.
Responsibilities:
Requirements
Our Benefits & Culture
Systems Engineering has two office locations: Our Portland, Maine office is located in the heart of the Old Port in downtown Portland. Our Portland office is positioned centrally to the waterfront, trails, parks, and restaurants. Our New Hampshire Office is located in the Brady Sullivan Tower just steps from downtown Manchester. Systems Engineering has repeatedly been voted one of Maine’s Best Places to Work. We pride ourselves on being active in the community and proud to be employee-owned. It is a great place to work because the team cares about each other and the future of the company.
Full Time
IT Outsourcing & Consulting
$51k-63k (estimate)
08/06/2023
07/29/2024
WALTHAM, MA
25 - 50
1983
ALAN DAY
<$5M
IT Outsourcing & Consulting
The job skills required for Help Desk Technician II include Help Desk, Technical Support, Problem Solving, Networking, Microsoft Windows, Windows Servers, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician II positions, which can be used as a reference in future career path planning. As a Help Desk Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician II. You can explore the career advancement for a Help Desk Technician II below and select your interested title to get hiring information.