The PC Helpdesk Technician II resolves internal user problems and ensures correct operation of personal computers. Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician II may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician II may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. Being a PC Helpdesk Technician II gains or has attained full proficiency in a specific area of discipline. Works ...under moderate supervision. Working as a PC Helpdesk Technician II typically requires 1-3 years of related experience.More Show Less
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Job Summary. Located in the viLogics' Ebensburg, PA operation center, this position's responsibilities include assisting Customers with general technical support of computers, applications, network, and Windows-based device technologies. End-user technical support may include. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal comput...
