The PC Helpdesk Technician III resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician III may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician III may require an associate degree or its equivalent. Typically reports to a supervisor or manager. Being a PC Helpdesk Technician III has gained proficiency in multiple competencies relevant to the job. Works indepe ...ndently within established procedures associated with the specific job function. Working as a PC Helpdesk Technician III typically requires 3-5 years of related experience.More Show Less
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Job Summary. Located in the viLogics' Ebensburg, PA operation center, this position's responsibilities include assisting Customers with general technical support of computers, applications, network, and Windows-based device technologies. End-user technical support may include. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal comput...