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Call Center Representative
Robert Half Los Angeles, CA
Apply
$47k-60k (estimate)
Per Diem 2 Months Ago
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Robert Half is Hiring a Call Center Representative Near Los Angeles, CA

A Los Angeles company is in need of a Call Center Representative. As a Call Center Representative, you will be the first point of contact for individuals seeking information, assistance, or support related to the organization's services and programs. You will be fully trained on the company's processes and protocols. The hours are Monday to Friday, 8:30 am to 5:00 pm.Responsibilities:Handle inbound and outbound calls professionally and efficiently.Assist new clients with the intake process and enter data into the systemProvide information about the organization's mission, programs, and services.Assist callers with inquiries, concerns, or requests for assistance.Respond to inquiries via email or other communication channels as needed.Maintain accurate records of interactions and follow-up activities in the database.Collaborate with other team members to ensure seamless communication and coordination.Uphold the organization's values and commitment to excellence in customer service.

Job Summary

JOB TYPE

Per Diem

SALARY

$47k-60k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

06/07/2024

WEBSITE

roberthalf.com

HEADQUARTERS

Menlo Park, CA

SIZE

>50,000

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The job skills required for Call Center Representative include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College